This document is located at:
http://www.hrmgt.com/mgt4000.htm

Organizations & Environment
Mgt 4000 Course syllabus
Spring 2003

Edward H. Hernandez, Ph.D 
Associate Professor
Department of Management, Operations and Marketing 
Office:  Room P234D 209-667-3752 / 209-669-9670
eh@hrmgt.com


This course is about the relationship between organizations and their environments.

This class is a seminar style class for the field of organizations and their environments. The difference between traditional lecture/survey classes and seminars is that you can get a more intensive focus on important topics. In general, with survey classes you often get a sampling of everything, with little emphasis on any one topic. This class will try, as much as possible, to give you information in as many topics as possible. However, I will try to emphasize the following:

 

In the US, 80% of the people were self-employed in the early 1800s, however, by 1870 only 33% were self-employed, by 1940 only 20% and after 1970 only 10%. Capitalism became the age of the larger corporate bureaucracy. Max Weber read his times and saw how entrepreneurial capitalists had to choose between transforming their fledgling enterprises bureaucratic, or charismatic organizations. He advocated bureaucracy as the most rational choice for the capitalist, entrepreneur. Emile Durkheim saw the bureaucratic division of labor as liberating human potential from primitive conditions of feudal enterprise. Karl Marx saw a chance to liberate labor from the classism he saw in capitalism. Frederick Taylor sought to constrain labor in the machine system of bureaucracy. Hammer (reengineering guru) carried on Taylor's work by hardwiring the division of labor to become even more bureaucratic than Adam Smith or Max Weber had envisioned. Through it all, bureaucracy, with its penchant for hierarchy, silo politics, and mechanistic efficiency-maximization (performativity), is still the most dominant form of organization. Try as we might to come up with alternative ways of organizing, bureaucracy is everywhere.

Organizations are complex. They exist for the simple reason that groups of people can accomplish more than individuals working alone.  These complexities of collective social action give rise to the need for effective management and leadership. While few would dispute that the modern organization presents many paradoxical challenges such as (1) creating meaningful learning communities while at the same time downsizing or shifting operations to another country, (2) moving to a team-oriented, empowered organization under the top-down command of a strong leader; or (3) building organizational capabilities for long run success while facing intense competitive pressures for immediate improvement in financial performance, there is little agreement about how to resolve and transcend these problems. 

Systems thinking, double-loop learning, and chaos theory present a sampling of the ways in which organizational theorists and participants have attempted to meet the challenges.  In each of these processes an implicit perspective of organizational life has been adopted. 

The purpose of this course is to increase our understanding of these complexities and to gain greater agility in finding proactive ways of meeting the challenges they present.  The course is built around many disciplines that specialize in studying organizations.  There may be a unique focus on the two big disciplines: organizational behavior and organization theory.  Organizational behavior explores the behavior, attitudes, and performance of people in organizations.  It covers numerous topics like perception, attribution, motivation, communication, and leadership.  These themes do not have one generally accepted and logical developmental sequence.  Organizational theory, on the other hand, focuses on the key contextual variables that upper level management needs to keep in mind.  These include well-defined goals; congruency with the external environment; and appropriate culture, technology, structure and design.  

This is a very interesting class!...and very high in intensity.  It is historically very popular.  Obsession for leading-edge knowledge will be what drives this course.  This course is characterized as:

Overview and goals

No organization is an island unto itself. All organizations - large or small, business or non-profit - operate within environments, which simultaneously stimulate and constrain their structure and actions. These environments are comprised of other organizations, such as customers, suppliers, competitors, and regulatory agencies, and encompass different political, economic, social, cultural and technological forces that affect organizations.

The goals of the course are:

1.      To explore the basic concepts and perspectives on organizations

2.      To introduce social science theories on relationships between organizations and environments

3.      To apply these theories to the analysis of organizational actions in the real world

4.      To provide a multi-dimensional perspective of the variables faced in the strategic  
management of organizational life. 

5.      To practice the art of reading organizational situations with various scenarios in mind while suspending immediate judgements until a more comprehensive view of the situation emerges. 

6.      To show how these ideas can serve as practical tools for analysis and management of successful organizational situations. 

What is an Organization?

 


 

This course is about the relationship between organizations and their environments.

This class is a seminar style class for the field of organizations and their environments. The difference between traditional lecture/survey classes and seminars is that you can get a more intensive focus on important topics. In general, with survey classes you often get a sampling of everything, with little emphasis on any one topic. This class will try, as much as possible, to give you information in as many topics as possible. However, I will try to emphasize the following:

 

In the US, 80% of the people were self-employed in the early 1800s, however, by 1870 only 33% were self-employed, by 1940 only 20% and after 1970 only 10%. Capitalism became the age of the larger corporate bureaucracy. Max Weber read his times and saw how entrepreneurial capitalists had to choose between transforming their fledgling enterprises bureaucratic, or charismatic organizations. He advocated bureaucracy as the most rational choice for the capitalist, entrepreneur. Emile Durkheim saw the bureaucratic division of labor as liberating human potential from primitive conditions of feudal enterprise. Karl Marx saw a chance to liberate labor from the classism he saw in capitalism. Frederick Taylor sought to constrain labor in the machine system of bureaucracy. Hammer (reengineering guru) carried on Taylor's work by hardwiring the division of labor to become even more bureaucratic than Adam Smith or Max Weber had envisioned. Through it all, bureaucracy, with its penchant for hierarchy, silo politics, and mechanistic efficiency-maximization (performativity), is still the most dominant form of organization. Try as we might to come up with alternative ways of organizing, bureaucracy is everywhere.

Organizations are complex. They exist for the simple reason that groups of people can accomplish more than individuals working alone.  These complexities of collective social action give rise to the need for effective management and leadership. While few would dispute that the modern organization presents many paradoxical challenges such as (1) creating meaningful learning communities while at the same time downsizing or shifting operations to another country, (2) moving to a team-oriented, empowered organization under the top-down command of a strong leader; or (3) building organizational capabilities for long run success while facing intense competitive pressures for immediate improvement in financial performance, there is little agreement about how to resolve and transcend these problems. 

Systems thinking, double-loop learning, and chaos theory present a sampling of the ways in which organizational theorists and participants have attempted to meet the challenges.  In each of these processes an implicit perspective of organizational life has been adopted. 

The purpose of this course is to increase our understanding of these complexities and to gain greater agility in finding proactive ways of meeting the challenges they present.  The course is built around many disciplines that specialize in studying organizations.  There may be a unique focus on the two big disciplines: organizational behavior and organization theory.  Organizational behavior explores the behavior, attitudes, and performance of people in organizations.  It covers numerous topics like perception, attribution, motivation, communication, and leadership.  These themes do not have one generally accepted and logical developmental sequence.  Organizational theory, on the other hand, focuses on the key contextual variables that upper level management needs to keep in mind.  These include well-defined goals; congruency with the external environment; and appropriate culture, technology, structure and design.  

This is a very interesting class!...and very high in intensity.  It is historically very popular.  Obsession for leading-edge knowledge will be what drives this course.  This course is characterized as:

Overview and goals

No organization is an island unto itself. All organizations - large or small, business or non-profit - operate within environments, which simultaneously stimulate and constrain their structure and actions. These environments are comprised of other organizations, such as customers, suppliers, competitors, and regulatory agencies, and encompass different political, economic, social, cultural and technological forces that affect organizations.

The goals of the course are:

1.      To explore the basic concepts and perspectives on organizations

2.      To introduce social science theories on relationships between organizations and environments

3.      To apply these theories to the analysis of organizational actions in the real world

4.      To provide a multi-dimensional perspective of the variables faced in the strategic  
management of organizational life. 

5.      To practice the art of reading organizational situations with various scenarios in mind while suspending immediate judgements until a more comprehensive view of the situation emerges. 

6.      To show how these ideas can serve as practical tools for analysis and management of successful organizational situations. 

What is an Organization?

 

Tools for the class

1-  CD-ROM -  I am distributing a CD-ROM with some interesting resources.  This CD-ROM will be free if students would be willing to burn their own copies.  I charge $10 if I have to copy the CD.

2-  DVD/VHS -  There will be several DVD’s put in the library reference center allowing students to view some key lectures at home at their own convenience.  You will be allowed to check out only one at a time and for 48 hour time spans.  These will cover approximately 15 hours of lecture.

3-  Movies -  There are several required movies for viewing

“The American Dream” (2.35 hours)  documentary available at most Hollywood Videos - Documentary showing how a union can use aggressive PR tactics to threaten a food processing company
Questions:  What were the tactics used by the local union against Hormel?
Why did the tactics fail?  What did the company have to fear from the entire dispute?
What should the union have done to "win" the battle?

“Roger and Me”  documentary  (2 hours) - Legendary film for how GM is faced with humiliating attempts by filmmaker to interview Roger Smith, CEO of GM.  Available at any movie rental.
Did 'humiliation' work as a strategy to embaress Roger Smith?
What was the biggest problems facing GM?
What were the tactics used by GM to alter the world's perceptions about them?
Did they work?

”The Culture of Commerce”  (1 hour) – documentary in cultural differences in the way German, Japanese and American companies compete.  Relationship between government and companies is explored.  Available in VHS mode in library.
Describe the strategy used by Germany?
What is the role of government in the German economy?
What is the biggest failing of the 'American way' as described in the video?
What did they fail to mention about the 'American Way' of doing business?

4-  Readings (see below)

5-  Live Lectures:  The following will be the schedule dates for live lectures:

 

Week #

 Topic

 

Suggested Reading

 

Organization: Basic Definitions

 

http://www.mapnp.org/library/org_thry/org_defn.htm

Why it's Important to Study Organizations

 

1

Organizations as Open Systems

 

http://odur.let.rug.nl/~mazeland/courses/tco2/week2/sld021.htm

http://www.soi.org/orgchange/opensystems.htm

http://www.siu.edu/departments/cola/psycho/psyc323/chapt18/sld020.htm

http://www.mgmthrconsulting.com/current.html

http://www.soi.org/orgchange/osapplied.htm

  (9:43)

Click on for the multimedia lecture.

 

1

Organizations as rational systems

 

Frederick Taylor is known as the father of scientific management. Much of his work continues to shape how administrators and managers function in organizations. [http://www.fordham.edu/halsall/mod/1911taylor.html]

2

Organizational Structure

 

Coordination mechanisms
Bases for Departmentation
Communication Structure (Leavitt)
The Mechanistic vs Organic Dimension
Introduction to Network Analysis
Intra-Organizational Networks

2

Organizational Environments

 

http://www.kaneandassociates.com/excerpts1.htm

http://www-rcf.usc.edu/~monge/Org%20Environments%20(E&T)_files/slide0001.htm

Dynamic Knowledge in Organizational Environments-

http://www.ee.uwa.edu.au/~ccroft/em333/lecb.html

Global trends

 

 

3

Organizational Adaptation

 

http://www.sric-bi.com/BIP/briefs/B0046.shtml

http://www.fas.org/irp/agency/inscom/journal/97-mar-apr/marapr12.htm

 

3

Environmental Scanning

 

http://www.aom.pace.edu/bps/biblio/scan.html

http://informationr.net/ir/7-1/paper112.html

http://choo.fis.utoronto.ca/FIS/IMIO/IMIO4.html

http://horizon.unc.edu/courses/papers/enviroscan/default.asp

http://www.forensics-intl.com/art9.html

http://www.mqcinc.com/Industrial%20Espionage.htm

http://www.fuld.com/whatCI.html

http://www.fuld.com/ciStrategiesBook.html

http://www.bidigital.com/ci/

http://www.brint.com/papers/ciover.htm

 

 

 

4

Resource Dependence Theory

 

http://uregina.ca/~cecil11b/Flagships/RDT1.htm

The Sociology of Organizations:

Strategic Alliances: Do They Affect New Venture Performance and ...

 

5

 

Organizational Ecology

 

 

Carroll, Glenn R. (1984) – “Organizational Ecology.”

Donaldson, Lex – “A Critique of Population-Ecology Theory”.

Hannan, Michael, T. and Glenn R. Carroll (1995) – “An introduction to organizational ecology”.

Usher, John M. and Martin G. Evans. (1996) – “Life and Death Along Gasoline Alley Darwinian and Lamarkian Processes in a Differentiating Population”.

5

HR Issues and Organizations

 

Labor Strikes
http://faculty.washington.edu/~krumme/readings/plant_closure.html

Transaction Cost Approach
Labor Shortages
http://www.nber.org/~peat/PapersFolder/Papers/SG/NSF.html

http://www.businessweek.com/2000/00_05/b3666007.htm

http://nfapp.east.asu.edu/policy/2000/03/Pb00-3.htm

Labor Shortages California, Other States

Knowledge Workers
http://www.kudos-ie.com/15mins/Issue5/springkw.html

 


 

6

Marketing Issues and Organizations

 

Emma Macdonald & Byron Sharp (1996) Management Perceptions of the Importance of Brand Awareness as an Indication of Advertising Effectiveness, Marketing Research On-Line, Vol.1, p.1-15.

@BRINT *Good all around site for business research.

@ResearchInfo *Specific to marketing research this site contains articles, roundtable discussions, job posting, calculators and much more.

AllBusiness *Contains a nice set of how-to articles for conducting market research.

Burwell Enterprises - Information Brokering *Provides a searchable listing of so called "information brokerage" industry.

Business Research Strategies *This site offered by Rutgers University discusses business research by asking several questions and then providing links to resources that can help answer the questions.

§                   Entrepreneur.com *Offers a large number of articles, including several that are in-depth, on how to conduct market research. 

§                   Online Basic Search Skills *Article explaining online market research.

§                   Quirk's *Offers articles, research glossary, and searchable source book of over 5,800 research firm.  

§                   ResearchBuzz *Provides articles, search tips and insights for conducting effective internet searching

All About Public Relations
http://www.text100.com/services/overview.asp

http://www.altmanweil.com/about/articles/archive/article.cfm?ArticleID=97

 

 

 

 

 

 

7

Political Influences

 

http://www.personalchoices.org/sections/politics/index.php

http://www.aflcio.org/articles/big_business/outspend.htm

http://www.ocnus.net/artman/publish/article_61.shtml

 

8

Cultural Influences

 

http://udel.edu/~orzada/trends-29.htm

10 Greatest Cultural Influences of 20th Century

Cultural Factors in Business: An Incomplete Anthropological ...

http://www.culturalsavvy.com/

 


Homework: You have  4 main assignments. 
 

Assignment

Description

Due Date

Weight %

“In search of excellence” rewrite

You must get the book “In search of excellence”.  You must read it and rewrite the book to apply to 2002.  The original book is over 20 years old now and was the most influence business book in history.  I want you to create a short, outlined version of a book including the new characteristics that YOU identify for excellent companies in the year 2002.  This is an INDIVIDUAL project.

End of this class

25%

Stock Market Challenge

You will compete against me and your fellow classmates in a 'thematic' stock market challenge.  You must submit an email to me ASAP to be invited into the simulation.  If you beat me you get a 100% on this assignment.  VERY few students have ever beat me.  If you don't beat me you will receive a percentage grade relative to my final net-worth.  For example, If I am worth 1 million dollars at the end of the simulation and you are worth 800,000, you will receive an 80% of B.   Beat me and life is good (good luck!).  You compete individually.

Near End of this class

25%

Video Lectures These videos are located in the library of the Turlock Campus.  You must view these videos and answer the questions (see below).  You must write-up your answers individually.  NO GROUP papers. Near End of this class 25%
Internet Business Challenge If I can do it .. so can you !   You must choose one of the following:

(a)  Create an internet business

(b)  Write a 40-page term paper with a presentation on a topic (I must approve) about internet business, e-commerce or e-business.  Of the 40 pages, 30 must be text (1inch margins, 12 type etc. you know the game), the rest are references and graphs !

Near End of this class 25%

Video Lectures
(available in the main library on the Turlock campus)

"
Old ways, new game"
    1 videocassette (58 min.) : sd., col. ; 1/2 in.
Video Cassette HF1455 .O43x 1994
Shows the stakes of the global economic competition for individual Americans and for the nation. Shows how major American companies are faring in their battles with Japanese and German competition. Moves from an up-to-date look at mass production, craft production, and lean production in the auto industry to new races for "voice" computers and laptops. Examines the Japanese drive to challenge America's lead in basic research by setting up labs in the U.S. and hiring top American scientists.

Describe the editorial angle for this video.  How are American companies doing in international competition.  Where do we go right and wrong?

The smart workplace developing high performance work systems
2 videocasettes (51 min.) : sd., col. ; 1/2 in. + 1 workbook/guide ([65] p. ; 29 cm.)
Module 1. The high performance workplace -- Module 2. Creating a smart workforce.
Module 1 details the characteristics that distinguish a high-performance workplace and explains how to implement them. Module 2 provides a step-by-step blueprint for starting the process of change.

To prove you saw this video write a short paper that details step-by-step blueprint for starting the process of change

Inside the global economy
7 videocassettes (741 min.) : sd., col. ; 1/2 in.
Prog. 1. Trade, an introduction -- prog. 2. Protectionism vs. free trade -- prog. 3. Trade policy -- prog. 4. Trade liberalization and regional trade blocs -- prog. 5. Labor and capital mobility -- prog. 6. Multinational corporations -- prog. 7. Fixed vs. floating exchange rates -- prog. 8. Managing currencies and policy coordination -- prog. 9. Exchange rates, capital flight and hyperinflation -- prog. 10. Developing countries -- prog. 11. Economies in transition -- prog. 12. Environment -- prog. 13. The evolving world economy.
Pick:  3 videos from this series and provide a full two-page writeup on what you saw.  What is the most interesting point made (in your opinion)

 

 

I own and maintain my own internet domain.  There is also a link to this class at this page.  I will be using a commercial Intranet for all class announcements.  Most of all the class materials are on the class CD selling in the bookstore.

All assignments are graded on a 1-100 scale. Remember that you put weights to each assignment as you wish. I multiply your weighting by the score for each assignment, add all the final products together and you get a final grade from 0-100 + extra credits. The grading and class design has been radically changed from the way I normally do it. There is no easier class design on the planet... there should be 100% A+s.

A 97-100+ (sounds tough!!... but much easier than it seems)
A- 90-96.999
B+ 87-89.999
B 84-86.999
B- 80-83.999
C+ 77-79.999
C 74-76.999
C- 70-73.999
D 60-70
F < 59.999

My education:

More Readings (optional)

 

Misc OT

Learning

Decision making

Class-based approaches

Power

Institutional Theory

Ecological Perspectives

Transaction Cost Economics (TCE)